There is a pervasive myth in the business world that automation is designed to replace human judgment. Fear often drives this narrative—the idea that machines are coming to take over the decision-making process.
But the truth is far more optimistic. Automation doesn’t remove judgment; it amplifies it.
In the latest installment of our Planning Series, we explore how the best planning systems aren’t fully manual, nor are they fully automated. Instead, they strike a “sweet spot” where technology and human insight complement one another.
The 80/20 Rule of Automation
To build a truly agile planning strategy, you need to understand where the machine excels and where the human excels. The most effective systems let the machine handle the 80% of work that is repeatable. This includes data entry, routine calculations, and standard forecasting.
However, the machine creates space to escalate the 20% that requires human insight.
How the Workflow Functions
Imagine your algorithm is running a forecast. It detects something unusual—perhaps a sudden spike in sales, a supply chain disruption, or a forecast that is drifting off-track .
In a balanced system, the machine doesn’t make the final call . instead, it simply flags the anomaly for review. This is where your planners step in.
The machine delivers accurate information fast, but it is up to the human to:
- Ask “Why?”
- Validate the data
- Make the decision
Context, trade-offs, and nuance still belong to humans.
A Guiding Principle for Leaders
If you are looking to modernize your planning process, let this be your guiding principle: Automate the repeatable and elevate the exceptional.
By designing workflows where humans and machines enhance each other, you ensure your planning remains fast, intelligent, and distinctly human .
Need help striking the balance? If you need advice on finding the appropriate balance between man and machine in your automation strategy, get in touch with Wild Technologies .
Remember: Processes that frustrate are opportunities to innovate and automate.
